1. Preliminary Clauses
Platform and Service Characterisation
Le Caméléon Bleu Boutique Holiday Rentals SAS operates as an intermediary service, facilitating online bookings via our platform, [https://boutiqueholidayrentals.com](https://boutiqueholidayrentals.com), and other online travel agencies.
– Role: We do not own, control, or operate any Listings, Host Services, or travel services.
– Nature of Contracts: We operate strictly on a commission basis and are not a party to contracts between property owners and guests.
– Legal Clarifications: We are not a real estate agent, travel agent, or para-hotel under Directive (EU) 2015/2302.
2. Non-Para-Hotel Disclaimer
Our services are non-standardised, representing independently managed accommodations.
– No Hotel-Like Services:
– No direct provision of breakfast, catering, or linens.
– No in-person or digital reception services.
– Property Management Role: This role is strictly limited to facilitating bookings and providing administrative support while adhering to French regulations.
3. Website Information
Legal Ownership and Contact
– Owner: Suzanna Louise CLARKE
– Business Address: 256 ROUTE DE CABEILLAC, 47120 SAVIGNAC-DE-DURAS, France
– SIREN: 952 366 698
– VAT Number: FR26952366698
– Contact Details: info@boutiqueholidayrentals.com | +33 7 66 52 16 30
Technical Information
– Website: [https://boutiqueholidayrentals.com](https://boutiqueholidayrentals.com)
– Hosting: Krystal Hosting Ltd, UK
4. Data Protection & GDPR Compliance
Types of Personal Data Collected
– Essential Data: For bookings, including names, contact details, and financial information.
– Technical Data: IP addresses, browser type, usage data, anonymised analytics.
Purpose of Data Collection
All data is used solely for:
– Booking management.
– Legal compliance.
– Service improvement and marketing (with consent).
User Rights
– Right to access, modify, or delete data upon request.
– Option to opt-out of analytics cookies or tracking.
5. Payment Terms
– Deposits: Required upon booking.
– Balance Payment: Due 30 days before arrival.
– Full Payment: Required for bookings within 30 days of arrival.
6. Cancellation Policy
– Cancellation terms vary and are detailed within the booking platform for each property. Guests are responsible for reviewing these terms before confirming bookings.
7. Cookie Usage
Cookies are used for functionality, analytics, and user experience improvement.
– No third-party tracking for ads.
– Users can manage cookies via browser settings.
8. Security Measures
Technical Measures
– SSL encryption for all data transmissions.
– Secure servers and payment processing.
Organisational Measures
– Data minimisation practices.
– Regular security updates and audits.
9. Legal Disclaimers
– Liability Exclusions:
– Le Caméléon Bleu Boutique Holiday Rentals SAS acts only as an intermediary.
– Individual property owners are responsible for the quality of their listings.
10. Jurisdictional Information
– Applicable Law: French law.
– Dispute Resolution: Courts of Bordeaux.
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To read more about the EU’s Data Protection Law, please see https://gdpr.eu/what-is-gdpr/
Last Updated: November 2024